Thank you GoDaddy!!!!

I just had the greatest customer service experience with GoDaddy.com. Jen and I originally used Blogger for our blog. After a while of using Blogger, we switched to WordPress because we liked the look of it and we could get our own domain name through them. Well, after setting up and using WordPress for awhile, we were extremely disappointed with them. Their customer service seemed very elitist and rude. It's definitely not a place for inexperienced bloggers.

So we finally decided to go back to Blogger. The downside was that people could not type in oxrayfarm.com in the address bar and get to our site. You were forced to put the www. beforehand or else it wouldn't work.

It's been almost a year now and our domain name is expiring through WordPress. We decided to go with GoDaddy.com. I went to their site and easily found out that I could have the domain transferred to GoDaddy without having to let it expire. So I went through GoDaddy's very nice directions on how to have the domain transferred. Everything went as it showed and in just 15-20 minutes, we had the domain transferred to GoDaddy. It was relatively easy and it cost $8 for the first year. So we were pretty happy with that. We did that on Sunday evening.

So today (Tuesday), I get a phone call from GoDaddy. At first, I'm thinking "oh crap" what's wrong. I get on the phone and it's Matt from GoDaddy. He's incredibly pleasant sounding and says that he's calling to welcome me, thank me for choosing GoDaddy, and ask a few questions. He's wondering why we're transferring to GoDaddy. I explain to him how we weren't happy with WordPress and from what we could tell, GoDaddy would be better. He then tells me how I'm the first person he's ever seen have a transfer go through in less than three days! During the call, he also told me how he's in Phoenix, AZ,  it's pouring buckets of rain for the third time today, and lightning struck a tree in their parking lot. He was very pleasant for such a crazy day. Then he followed up with asking me if I had any questions or anything he could help me with. I told him about still having to add the www. in front of our domain name even after the transfer. He said no problem, took 20 seconds to make a change, and fixed it for me.

I thanked him for his help and the call was over. I hung up the phone, turned to Jen, and said, "That was just one of the best customer service experiences I've ever had in my life!"

So I'm thanking GoDaddy again for such a great experience!!!!